Scheduling & Implementation of Preventive maintenance Corrective Maintenance at first level viz. BTS & Transmission equipment’s including antennas.
Verification of resolution of trouble tickets.
Providing logistic support for active spares.
Programmed management of repair and recovery of faulty parts.
Monitoring and Escalation of infra alarms from circle based OMCR. Periodic reporting of fault handling to NOC till resolution.
Supporting RF Optimization & Transmission Network Optimization.
I&C of active equipment’s.
TRX Up-gradation and Blockage removal - report generation and performance management.
Proactive and preventive problem resolution thereby reducing the chance of later service disruption.
Assurance that the root cause of a problem is resolved quickly by providing enhanced information.
Assisted remote resolution thereby delivering faster solutions.
Increased productivity with streamlined operational procedures to simplify servicing with one point of contact.
Effective management of costs to drive higher levels of availability for customers.
Flexible coverage and Service Level Agreement (SLA) options, enabling tailored service coverage to achieve the desired level of availability